Slow customer service
Photo checks are more expensive when adding more than one image
I have reviewed a number of online personal check sites, and CarouselChecks.com is a great example of a well designed and easy to navigate the site. They have 3500+ check products with value-priced checks starting at $2.39!
When buying checks online you do need to provide your bank routing number and account number. Therefore security and information confidentiality is paramount.
Carousel Checks can be trusted as they have a McAfee Secured Site and standard SSL protection in their shopping cart and anywhere else you enter your information. Carousel Checks also has an A+ rating through the Better Business Bureau.
Carousel Checks (for the rest of the review CC) has many different check styles to choose from. Side-tear and top-tear checks are available.
When buying checks you certainly want to make it represent you and CC lets you do that. You can choose from various animal checks, inspirational, military or religious checks. They also carry a number of American pride and wildlife checks.
If you are looking for pro sports teams you will not find them here, but they do offer various sports themes.
Along with checks you can also buy custom check covers, address labels and stampers for very reasonable prices. They have a very wide selection of unique labels and cover designs.
If you are already a customer and need to re-order checks the process is extremely easy.
Customer service is a very important thing that I check for when reviewing websites.
For a site that sells personal checks it is important to be able to find a contact page with telephone number and to also have a very helpful “Frequently Asked Questions” page. CC has all of the above and the FAQ page is quite informative.
However, when I reviewed each personal check site, I sent a question to test their customer service. The question was a simple shipping cost question and was sent on a weekday afternoon.
Most sites responded within an hour, CC sent a reply and it took 8 days. To me that long delay is unacceptable.
Despite that, I am happy with the other aspects of the CC website. I also tested the check-out process and it is very streamlined and helpful. Adding customization and your bank details are very easy and very user-friendly.
Printing of the checks usually takes 2-5 business days though for an extra $5 you can upgrade and rush your order. Order rush will usually take 2 business days off the processing of your checks.
Handling fees for your order can be expensive. There is a charge of $2 to $3 per box of checks for handling depending on the size of the checks (singles or duplicates)
The shipping cost for a standard order is $8.99, though this is reduced for smaller orders. Ground, 2nd-Day, and Next Day Air shipping options are also available for an extra cost.
Overall I am happy with CarouselChecks.com and think they have a great selection of checks.
If you are planning on placing an order you can save some money by using our offer codes in your shopping cart. When asked simply use offer “3OFFBOX” and you will save $3 off each box of checks in your order that are over $7.99
Another option to use offers code “SAVE10” which will take 10% off your entire order!