Toll Free Phone number
I did a full review of Magazine-Agent.com and graded the company on 10 different factors, with each factor being worth 10 points. This is the same grading scale I used for other magazine sites. The final score out of 100 is at the end of the review. Enjoy!
BBB Rating – 10/10
Magazine-Agent.com which does business under the name Contrix Inc. is accredited with the BBB and has a solid A+ rating. They have handled a number customer issues quickly. You can view the full report here.
Toll Free Number – 10/10
A toll free number is an important customer service feature to have in the magazine industry and in this case it is prominently displayed on the front page.
Auto-Renewals – 10/10
Auto-renewals automatically charge your credit card when your subscription ends, tacking on another year to your subscription. Auto-renewals are not a good deal for you the consumer. MagazineAgent.com DOES NOT use auto-renewals.
Customer Service – 7/10
Customer service is reachable from 9:00am to 5:00pm during the week through the toll free phone number. I was not able however to find a customer service email, which I feel is necessary.
Selection – 9/10
I added up how many magazines were available for sale and came up with 1,137. Compared to other magazine sites I reviewed they have a very large selection. Along with popular titles Magazine-Agent also carries a number of obscure titles.
FAQ – 10/10
A “Frequently Asked Questions” page is readily available and very helpful. A lot of common questions are answered.
Website Design – 9/10
The design of Magazine-Agent is very user friendly and intuitive. Bright bold colors are used and the categories are easy to navigate. I love the shopping cart as you are able to complete your order on one page without creating an account.
Pricing – 10/10
I compared 10 different magazines titles across 10 websites and Magazine-Agent was almost always the lowest price.
TIP: Unsure about a magazine? You can try each magazine for 90 days with Magazine-Agent’s risk free trial offer.
Discounts – 8/10
Many popular magazines are available for under $10 which is much lower than the competition. They also offer many unique seasonal sales.
Overall Magazine-Agent.com receives a 93 out of 100. If they offered customer service email they would have a near perfect score. Magazine-Agent is a well designed site that offers really low prices and great discounts.
|For Full Review
Click the Site Name
|BBB Rating||Auto Renewal||Cust. Service||Toll Free #||FAQ