Great customer support
Toll-Free phone number
Shipping not included in homepage
CandyClub.com is a monthly subscription box that shows up at your doorstep full of three pounds of sweet and tasty candy! Below I review Candy Club based on 9 different factors.
Customer support is an important component of any ecommerce company, and when I review a company I like to test their support team. I sent an email with a question on a weekday afternoon. I received a courteous response in 30 minutes!
A response time of under a day is what a company should shoot for, under an hour is amazing!
CandyClub.com is a beautifully designed site that uses blue and pink colors that really pop. Everything is bold and bright, and the sharp pictures really make me want to get some candy!
Checking out is a very simple process that is all available on one page. Start by entering where you want your subscription sent and if it is a gift. Next enter billing information, Visa, Mastercard, AMEX, and Discover are accepted. Finally review and complete your order.
NOTE: Make sure if you do not want to receive promotional emails from CandyClub to uncheck the box above the submit button.
Ok, so you are probably wondering, what is usually in a shipment from Candy Club.
In a recent shipment as you can see you would have received
-Haribo Gummi Techno Bears
-Sour Power Wild Cherry Belts
-Gimbals Sour Gourmet Jelly Beans
-Butterfields Peach Buds
and a “Splash” of Sweets Salt Water Taffy (Splash items are loose pieces that fill out the box)
Overall each month you get approximately three pounds of candy!
There are three options when setting up a membership. Your price depends on how long of a subscription you choose. You get a better monthly price when you pre-pay for a year. Prices are as follows:
Month to Month | $27.99 + $6.00 Shipping = $33.99
6 Month Plan | $22.99 + $6.00 Shipping = $28.99
12 Month Plan | $19.99 +$6.00 Shipping = $25.99
PRE PAY OPTIONS:
6 Month Plan | Pay $149.94 > Save $24 = $24.99/month
12 Month Plan | Pay $264.88 > Save $47 = $22.07/month
NOTE: Read on to see how I can save you $10 off your first order!
F.A.Q. (Frequently Asked Questions):
Candy Club offers a helpful Support Center that has a number of handy and thorough articles that answer common questions that customers have.
At the time of this writing CandyClub.com currently does not have a Better Business Bureau rating, as no complaints have been filed against the company.
Toll Free Phone Number:
I think it is important for an ecommerce site to offer a toll free phone number to quickly answer any questions you might have. CandyClub prominently lists their phone number on the home page. You can reach them at 888-598-5995 from 6:30 a.m. to 6:30 p.m. PST
Here at HelpfulReviewer.com we have arranged a great discount for your first order! Simply click the “Shop Now” button below and $10 will automatically be taken off your order.